Delivery & Returns

DELIVERY CHARGES


Delivery charges and estimated timescales are specified in the Postage section and also when you place an order.

USA FREE over $60 / Less than $60 is $6.50 post
Canada FREE over CA$90 / Less than CA$90 is CA$15

 

All orders will be sent via tracked courier with a premium delivery service

ORDER PROCESS
Please see the Delivery information.
The 'confirmation' stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email detailing the products you have ordered. Please note that this email is not an order confirmation or order acceptance from Rigged and Ready Fishing
 
Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please contact us.

DELIVERY
Delivery charges and estimated timescales are specified in the Postage section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Rigged and Ready shall be under no liability for any delay or failure to deliver the products within estimated timescales.
Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

RETURNS, CANCELLATIONS AND SUBSTITUTIONS
Sometimes the product specifications may change, in which case we will do our best to offer you a similar alternative. We may experience problems with the supply of certain products and may therefore supply a substitute of the same or better quality at the same price. If you are not happy with the replacement or substitute you can return it. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations. 

Items can be refunded within 14 days of receipt of delivery as long as the item is returned unused and in its original packaging.

All sizes and measurements are approximate, but we do try to make sure that they are as accurate as possible.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@riggedandready.net. Please note that returns will need to be sent to the following address: 

Attention Chad Thomas
Rigged and Ready Returns
BDi
Building #2
809 Bama Drive
Oxford
Alabama
(tel) (256) 283-4515


If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@riggedandready.net.