WARRANTY

Probably the best fishing rod guarantee in the world.

Fast, no questions asked support, with no hidden fees or post hassle.

Rest assured, you are covered for your fishing rod guarantee for 2 years from the date you bought it. 


WHAT TO DO?

Contact support@riggedandready.net with your rod style, address, post/zip code, telephone number, order number and order date. Please send clear photos of the issue as an email attachment and a short explanation how it happened.

Our 2 Year Guarantee

  1. Manufacturing errors. Parts will be replaced free once, including post and packing.
  2. Angler errors. Parts are $7 each, plus post and packing*, (except telescopic rods which can be replaced at 50% of the retail price).
  3. Repeat breaks or lost parts. Depends on the issue*. It excludes post and packing*. We will contact you to confirm parts and any costs involved**.

*Repairs come from the UK. Post and packing will be minimal, depending on location. USA $20.00 and Canada $25.

**Payments need to be paid via a PayPal invoice or bank transfer before shipping parts.

2 YEAR ONE TIME GUARANTEE NO QUESTIONS

Purchase any Rigged & Ready rod and for the first 2 years we'll repair your rod. If we can't repair it. Step on it, close the door on it, run over it with the car - it doesn't matter, we'll fix it.

CLAIM YOUR GUARANTEE

Email support@riggedandready.net with your order number, a picture indicating the broken section, a picture of the whole rod, highlighting the problem. Plus your name, full address and post/zip code, phone number, and email address. All guarantee claims will be managed by Andy Rigg our owner.

HOW LONG WILL IT TAKE

It is important we act immediately to get you back fishing. We are based in the UK, so for UK repairs it should not be more than 5 working days from receiving your email. Our international service will have to allow for priority air international post.

HOW TO AVOID ROD DAMAGE

MANUFACTURING FAULTS. Manufacturing faults are rare, but if there is a fault that affects the strength of the rod blank, it will normally reveal itself the first or second time the rod is used.

ROD BREAKS. Rod breaks after that are normally 99% down to angler error in some way, or accidents. Regardless how your rod breaks, we cover you (Other brands do not). It is still best to avoid unnecessary rod breaks and a wasted fishing trip, plus the inconvenience to you.

EYE DAMAGE. The eyes to all of our rods are ceramic lined, to assist with longer casting. The ceramic guides are like a strong glass and can damage with a knock or bang, so take care with your rod and use the rod tube to transport it where possible.

UNNATURAL BEND. The rod is designed to bend with a natural curve, from the handle to tip, towards a fish or your terminal tackle. Changing the natural bend of the rod can cause breakages, mainly to the tip

  1. Holding the rod up the shaft of the blank playing a fish or getting out of a snag.
  2. Pulling a lure or hook towards the handle putting the tip under pressure
  3. Holding a rod by the tip section
  4. Reeling in too far with strong braided line, lures and weights.
  5. Testing the rod bend by holding both sides of the blank.

IMPACT DAMAGE. Impact damage is the cause of many seemingly unexplainable breakages. An invisible fracture can occur if a rod receives a short sharp impact during use, storage or transportation. The impact point may then cause a breakage the next time the rod is used. Care should always be taken to make sure rods are handled, transported and stored to prevent these problems.

EXCESSIVE ROD PRESSURE. Excessive rod pressure is the cause of most breakages, which comes down to angler error or what we call Rod Abuse.

  1. DEAD LIFT. Rods are not designed to dead lift big fish (or traffic cones). You should always have a net or handle the fish from the water.
  2. Rods are not designed to pull out of a heavy snag. Point the rod directly at the snag, put the pressure on the reel and walk backwards, looking away from the snag (to avoid, flying tackle).
  3. REEL DRAG. Should always be set to give out line, before the line or the rod breaks.
  4. CORRECT CAST WEIGHTS. Going above the designed cast weight puts additional pressure on the rod blank it was not designed to handle.